Sprout Within
Privacy Policy

Last Updated: May 21, 2025

Introduction

Sprout Within (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, sprout-within.com (the "Site"), and use our services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

Data Controller

The data controller responsible for your personal data is Sprout Within, located at 301 South McDowell Street, Suite 125, PBM 1522, Charlotte, NC 28204. You may contact us at support@sproutwithin.com for any privacy-related inquiries. We determine the purposes and means of processing personal data in accordance with applicable data protection laws.

Information We Collect

3.1 Personal Data

We may collect personal information that you voluntarily provide when interacting with our Site. This includes:

• Personal Identifiers: Name, email address, phone number, mailing address, and payment information (e.g., billing details) provided during transactions. Please note that sensitive financial details (e.g., credit card numbers) are processed by our third-party payment processors and are not stored on our servers.
• Account Information: Login credentials, order history, and preferences.
• Technical Data: IP address, browser type, device information, and operating system.
• Usage Data: Pages visited, time spent on pages, and other Browse behavior.

How We Collect Data

We collect data through:

• Direct Interactions: When you fill out forms, subscribe to newsletters, book consultations, or otherwise interact with our Site.
• Automated Technologies: Through cookies, analytics, and tracking technologies such as Google Analytics and our website host, IONOS.
• Third-Party Sources: We may also collect information from third-party services, such as YouTube, when you interact with content from these services embedded on our Site.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to:

• Enhance your user experience by remembering preferences.
• Analyze site usage to improve our content and functionality.
• Provide personalized content and advertising.
• Enable functionality from third-party services, such as embedded YouTube videos.

How We Use Your Information

We use your data for purposes including:

• Transaction Management: Processing and managing your purchases or consultation bookings.
• Communication: Sending you updates, responding to inquiries, and providing promotional materials (with your consent where required).
• Improvement of Services: Analyzing usage data to enhance our Site and services.
• Legal Compliance: Meeting our legal obligations and enforcing our policies.
• Content Delivery: To display content from third-party services like YouTube.
• Consent: When you provide explicit consent for specific purposes.
• Contractual Necessity: To perform a contract with you (e.g., processing your payment or booking).
• Legal Obligations: To comply with applicable laws.
• Legitimate Interests: For purposes such as improving our services, marketing (where consent is not otherwise required), and displaying third-party content, provided these interests do not override your rights.

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

• Third-Party Service Providers: Trusted partners who assist us in operating our Site, such as shipping companies (UPS, USPS, etc.), analytics services (Google Analytics), payment processors, email service providers, or delivering marketing communications. These providers are contractually obligated to protect your data.
• Embedded Content Providers: When you interact with embedded content (e.g., YouTube videos) on our Site, the providers of that content (e.g., Google/YouTube) may receive data about your interaction, including your IP address and Browse behavior, according to their respective privacy policies.
• Legal Requirements: Authorities or other parties when required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to this Privacy Policy.

Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website is hosted by IONOS, which maintains ISO 27001 certified data centers, including locations in the United States (e.g., Lenexa, Kansas; Newark, New Jersey; Las Vegas, Nevada). However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill the purposes for which it was collected.
• Comply with legal obligations.
• Resolve disputes and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data under certain circumstances.
• Restriction: Request that we restrict the processing of your data.
• Objection: Object to the processing of your data.
• Data Portability: Request transfer of your data to another organization.

International Data Transfers

Your data may be transferred to and maintained on servers located outside your country of residence, including the United States where our hosting provider IONOS has data centers, and where other third-party service providers (like Google for YouTube and Analytics) may process data. We ensure that such transfers comply with applicable data protection laws and that your data remains protected, for example, through the use of Standard Contractual Clauses where applicable for transfers from the European Economic Area.

Children's Privacy

Our Site is not intended for use by children under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately so that we can take appropriate steps.

Third-Party Websites and Embedded Content

Our Site may contain links to other websites not operated by us and may include embedded content from third-party services (such as YouTube videos). If you click on a third-party link or interact with embedded content, you will be directed to that third party's site or service. We strongly advise you to review the Privacy Policy of every site you visit and every third-party service whose content you interact with. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@sproutwithin.com Address: 301 South McDowell Street Suite 125, PBM 1522, Charlotte, NC, 28204